Our Oregon data recovery customers should typically expect to get their data recovered from their failing hard drive and back in their possession within 7-10 business business days with our Standard Service or within 4-6 business days with our Expedited Service.
Our Step by Step Data Recovery Process
Step 1 – Submit Form
Fill out our Mail in Data Recovery form. After you have submitted the form, check back Within one hour and you should have received a pre-paid shipping label and step by step instructions on how to ship us your hard drive.
Step 2 – Ship Drive
Securely package your hard drive with the Prepaid Shipping label and the work order we have provided. Drop off at any USPS location.
Step 3 – Drive Diagnosis
Its now approximately 2 days after you dropped off your package at USPS. We will inspect your drive the day we receive it and contact you by the end of that business day with a final diagnosis of the drive. Depending on the type of service you purchased, we will begin the Data Recovery process.
Step 4 – Review Results
Your data was successfully recovered! Now we will email you an interactive HTML file structure of the recovered files for you to review and approve. Once approved and the invoice is paid, we will begin our final step which is mailing your data back to you!
Step 5 – Return Shipping
Congratulations! Your Data was recovered and now on its way back to you. We work around the clock to make sure we get you your recovered data back in no time. Please keep an eye out for a tracking number to track your package.