Issue with Drive:
Customer came in with a 500GB Seagate Momentus Hard Drive. The hard drive would power on, but was not recognized by the computer. Data Recovery attempts were made with various recovery softwares, but attempts were unsuccessful.
We diagnosed the drive while the customer waiting in our shop. The disk imager was able to power on the drive and start imaging, but found lots of bad sectors. We will continue to image the drive and attempt to recover as much data as possible. Of course, no charge if recovery is not successful.
The image ran for roughly 16 hours and was able to get 99.999% of the data from the drive. Customer was thrilled to have his data recovered in less than 24 hours.
Total Cost of Recovery:
The Data Recovery ended up costing the customer only $300, a fraction of what he was quoted from other companies in town.
WHERE TO FIND US?
Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!