Opened a Western Digital 2TB (WD20SDZW-59Z3CS0) in our Clean Room. The drive was making beeping sounds which indicates stiction, where…
December 4, 2019 Read more
westerndigital
Started our morning with a Western Digital My Book. The drive is not being recognized. It was not dropped. Let’s…
November 15, 2019 Read more
Just got in a Western Digital 6TB (WD60EZRZ-11TNUB0). The customer said the drive was clicking and all of sudden stopped…
November 14, 2019 Read more
Opened a Western Digital 2TB (WD20NMVW-11AV3S2) drive in our Clean Room because the drive had mechanical issues. We were unable…
November 11, 2019 Read more
The customer’s Western Digital 2TB (WD20NMVW-11AV3S2) drive was running super slow. The customer was able to access a few files…
November 8, 2019 Read more
The customer mentioned their Western Digital 1TB drive was not being recognized. After diagnosing the drive, we tried powering on…
November 7, 2019 Read more
Opened a Western Digital 2TB drive in our Clean Room due to Stiction. The customer took advice from a YouTube…
November 6, 2019 Read more
Our customer was hearing beeping sounds after they dropped their drive. We opened the Western Digital 2TB drive in our…
November 5, 2019 Read more
Opened a Western Digital 2TB (WD20SMZW-11YFCS0) in our Clean Room. We didn’t see any visible or microscopic scratches. The main…
November 4, 2019 Read more
Opened a Western Digital 4TB (WD40NMZW-11GX6S1) in our Clean Room. The drive took a drop and is making clicking sounds….
November 4, 2019 Read more