Our data recovery engineers opened the Western Digital 2TB hard drive in our Clean Room and saw a mess! A customer opened their drive and removed the read/write heads on their own. The platters are damaged, there’s shrapnel throughout the drive, and the read/write heads are damaged. Nevertheless, this is the perfect example of how important it is not to repair or recover your hard drive on your own.
Contact our Data Recovery Engineers
If you notice your drive is going bad, then stop what you are doing and bring your drive in for a free diagnosis. Do not attempt to diagnose your drive on your own. You will potentially lower the chances of recovery. Contact us today at (818) 272-8866 for more informational support regarding your next data recovery service.
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Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!