1731 S Brand Blvd. Glendale, CA 91204

Western Digital Data Recovery (WD40NMZW-11GX6S1)

Customer came in with a Western Digital (WD40NMZW-11GX6S1) drive. He was having issues with not being able to transfer his files on the drive and the drive would at times click when moving over specific files and folders. Customer decided to open the drive cover and see whats going on inside (this is always a bad idea, please do not do this). While putting the screws back on, customer stripped the threads on the drive and created some shrapnel inside the drive.

The drive no longer stays powered on and turns off after a few minutes. We will diagnose the issue to see what the problem is and how we can recover the data.

Western Digital Data Recovery (WD40NMZW-11GX6S1)


Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
Justin C.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Taylor L.
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!
Kip K.

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