1731 S Brand Blvd. Glendale, CA 91204

Why is your computer not recognizing your hard drive?

Having trouble with your computer not recognizing your hard drive? Regardless of the computer being used, there can be numerous reasons why your hard drive does not detect your computer. In most cases, an electrical or software problem is causing the hard drive to not recognize. In addition, if your hard drive is not recognizable, then you may have a firmware corruption. The firmware corruption has possibly locked up your hard drive or another electronic issue related to the circuit board (PCB Board) of the hard drive. There is also a chance that the internal components are in healthy condition and that something else is corrupting the hard drive.

What can you do now?

Do not panic! Undetected hard drives are a specialty at Five Star Data Recovery. In this case, data recovery would be best needed if your hard drive is not recognized. Your next step is to have highly trained technicians diagnosis the hard drive to see what exactly is causing the problem on the hard drive. After the diagnosis, if needed, the technician will recommend data recovery. Our top of the line equipment gives our customers an amazing 97% success rate. Our certified data recovery engineers will always go into detail step by step on what exactly the problem is. Contact us today to speak with our highly trained professionals with our FREE diagnosis and FREE quote.

Why is your computer not recognizing your hard drive?


Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
Justin C.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Taylor L.
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!
Kip K.

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