Hard Drive No Power?

Get Your Data Back In No Time.

If your hard drive isn’t turning on, you’re not alone. Many people run into this problem and worry their files are lost forever. At Five Star Data Recovery, we specialize in helping people recover their files when a Hard Drive doesnt power on or shows no signs of life.

Whether it’s a family photo collection, important documents, or business files, we understand how serious data loss can be. If your Hard Drive has No Power, don’t panic. Our engineers are trained to deal with these exact situations and can help recover your data.

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Western Digital
Seagate
Lacie
SanDisk
Toshiba
G-Technology

What Are the Signs of a No Power Issue?

A hard drive with no power will usually show some or all of these signs:

 

  • The drive is not spinning or making any noise
  • Your computer doesn’t detect the drive
  • No LED lights turn on (for external drives)
  • You don’t hear the usual clicking or humming sounds

 

In these cases, the drive is likely not receiving electricity. This could be from a failed circuit board, damaged cable, or even a shorted power supply.

 

Common Reasons Why a Hard Drive Doesn’t Power On

Several problems can cause your Hard Drive to not power on:

  • Faulty power adapter or USB cable – Sometimes the problem is not the drive itself, but the cable or power source
  • Damaged PCB (Printed Circuit Board) – The board on the bottom of the drive can get fried due to power surges or age
  • Burnt components – Overheating or electrical damage can cause parts inside the drive to fail
  • Incorrect power connection – Plugging a 12V adapter into a 5V port can instantly damage the drive
  • Internal short circuit – This can stop power from reaching the motor or heads inside the drive

What You Should (and Shouldn’t) Do

If your hard drive doesn’t power on, the most important thing is to avoid doing anything that could make the situation worse.

Don’t:

  • Try to open the hard drive
  • Swap circuit boards between different drives
  • Plug and unplug the drive repeatedly
  • Use DIY software—these tools won’t help if the drive is not spinning

Do:

  • Check your cables and power source
  • Try the drive on another computer or enclosure
  • Bring it to a professional recovery lab if the issue continues

A drive that doesn’t spin can still hold your files. We have tools and cleanroom environments that allow us to fix hard drives and safely extract data without causing additional damage.

Our Hard Drive Recovery Process

At Five Star Data Recovery, we follow a step-by-step method to recover data from drives with no power:

  1. Free Diagnostic – We inspect the drive’s board, connectors, and internal parts
  2. Safe Imaging – If the drive powers on after repair, we create a full image of the data to prevent further wear
  3. Data Extraction – We extract and rebuild the file structure, so your data is delivered exactly as it was before
  4. Verification – You’ll see a file list and confirm that the data is correct before final delivery

 

If your Hard Drive has No Power, we will first determine if the issue is external (cable or enclosure) or internal (board or heads). If needed, we can replace damaged parts using donor drives matched to your specific model.

Data Recovery Process

Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.

1

Drop off or Mail in Your Drive

You can visit our Glendale lab for a quick drop-off, or securely mail your device using our prepaid shipping label — whichever is more convenient for you.

2

Receive a Free Diagnosis

Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.

3

Our Engineers work on Recovering your Data

We carefully begin the recovery process using advanced tools and cleanroom procedures.

4

Review & Approve the Recovered

After recovery is complete, you’ll receive a detailed file list to review so you can confirm everything important has been successfully recovered.

5

Receive your recovered data

Once approved, we’ll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.

Why Choose Five Star Data Recovery?

We have helped thousands of clients recover files from drives not spinning or completely dead. Here’s what makes us different:

  • Cleanroom for safe hardware work
  • Years of experience with no-power drives
  • “No Data, No Charge” policy
  • Clear communication and flat-rate pricing
  • Fast turnaround with expedited options

Our goal is simple: recover your data safely, affordably, and quickly—even when the hard drive doesn’t power on.

Start Your
Recovery Today

Don’t let a non-working drive turn into a permanent data loss situation. If your Hard Drive has No Power, let the experts at Five Star Data Recovery bring it back to life.

Contact us today for a free evaluation. We’ll help you fix your hard drive and recover the important files you thought were gone forever.

Testimonials from Satisfied Clients

Female Client Review Photo

“My external hard drive suddenly started acting up and wouldn’t open any files. I found out it had bad sectors and thought everything was lost. Five Star Data Recovery recovered all of my documents, including years of business data. Their team was professional, honest, and incredibly skilled.”

Mark R.

West Covina, CA

Male Client Review Photo

“My old hard drive was full of irreplaceable family memories, but it stopped responding due to bad sectors. I brought it to Five Star Data Recovery, and within days they recovered every last photo. I can’t thank them enough for saving what I thought was gone forever.”

Samantha L.

Burbank, CA

Male Client Review Photo

“After being told by another company that my hard drive was unrecoverable due to bad sectors, I decided to get a second opinion. Five Star Data Recovery not only diagnosed the issue accurately but used advanced imaging tools to safely recover my data. Worth every penny.”

David N.

New York, NY

Get a Free Quote within Minutes!

Our expert engineers use advanced technology to recover your data quickly and securely. We specialize in complex cases with high success rates, offering tailored solutions for both businesses and individuals. Fill out the form to start a seamless recovery process.

Contact our specialists today for a quick, hassle-free recovery. We’re here to guide you every step of the way and ensure your data is securely restored. Your peace of mind is our priority.


See Why Thousands Trust Us With Their Important Data

Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.

Frequently Asked Questions

1. Can you recover data from a drive that shows no signs of life?

Yes. Even if your hard drive appears completely dead with no lights or activity, we have specialized tools and recovery techniques to extract data directly from non-functioning drives.

Yes. After completing the recovery, we’ll provide you with a list of the files found. This lets you review the results before proceeding with final data delivery.

No. Our flat-rate pricing includes all necessary donor parts such as matching PCBs or compatible heads (if clean room service is required). There are never any surprise part charges.

A: Yes. Even if your hard drive shows no signs of power, data recovery is often still possible. The issue could be related to a failed circuit board (PCB), power surge damage, or internal electrical failure. At Five Star Data Recovery, we use specialized tools and donor parts to repair the electronic components or bypass the failure entirely. Once the drive powers on safely, we create a sector-by-sector clone to recover your important files. For urgent cases, our Expedited Plus Service ensures 24/7 engineer attention until your recovery is complete.

If we’re unable to recover your data, you won’t owe anything further beyond any required upfront fees (only applies in special non-standard cases like deleted files or prior tampering). For most standard cases, our No Data, No Charge policy applies.

If your hard drive is not spinning, makes no sound, shows no lights, and is not recognized by any computer or external enclosure, it likely has a power-related failure. Stop all DIY attempts and contact a professional recovery lab.

Yes. We perform no-power data recovery on all major brands including Western Digital, Seagate, Toshiba, Hitachi, and others—whether it’s an internal drive or an external USB drive.