Lacie Data Recovery Services You Can Trust

Get Your Data Back In No Time.

At Five Star Data Recovery, we specialize in comprehensive Lacie data recovery services. If you have lost files, we can help. This can happen because of accidental deletion, problems with the file system, physical damage, or sudden drive failure. We will recover your lost files quickly and safely. 

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Types of Lacie Drives We Recover From

We provide recovery for a wide range of Lacie external hard drives and RAID systems, including:

No matter if you use a portable USB-C drive or a multi-disk Thunderbolt RAID array, our lab can help. We have the tools and knowledge to recover data from a Lacie device in any setup or condition.

Common Issues with Lacie Drives

Despite their reputation for quality, Lacie drives can still fail or lose data because of a variety of issues. Below are some common causes of data loss that we see in our lab:

Accidental Deletion or Formatting

One of the most common scenarios involves users accidentally deleting files or formatting a drive. In many cases, the data still exists on the drive but has been marked as “free space.” Acting quickly increases the chances of successful recovery.

File System Corruption

Corruption in the file system can occur after improper disconnection, system crashes, or software bugs. A corrupted drive might appear blank, unmounted, or prompt you to format it when you connect your Lacie external hard drive.

Physical Damage

Although Lacie drives withstand impact like the Rugged series, they’re not indestructible. Drops, water exposure, and electrical surges can cause mechanical failure or damage internal components.

Disk Utility Errors

Mac users often encounter issues when using Disk Utility. Clicking “Erase” or running First Aid incorrectly can result in losing data or triggering a drive reformat.

Connection Problems

Sometimes your computer might not recognize the drive. Faulty USB ports, bad cables, or issues with the bridge board inside the drive enclosure can cause this.

Bad Sectors and Drive Degradation

Over time, hard drives develop bad sectors—areas of the disk that can no longer be read. If not caught early, this can lead to permanent file loss.

Advanced Lacie RAID Drive Recovery

Many professionals use Lacie RAID drives like the 2big, 4big, and 6big models for speed and redundancy. These systems often use RAID 0, RAID 1, RAID 5, or RAID 10 configurations.
When one or more drives in a RAID array fail, recovery gets more complicated. This can also happen if the RAID is misconfigured or corrupted. Here’s how we handle Lacie RAID data recovery:

  1. We never work on the original disks directly. Our engineers clone each drive to create exact disk images.
  2. We identify the RAID parameters, including block size, disk order, parity rotation, and stripe configuration.
  3. We virtually rebuild the RAID array using specialized software.
  4. We recover files from the rebuilt structure, even from partially degraded arrays.
  5. If we find damaged files, we attempt reconstruction using header repair and file stitching.

If you have lost data from a Lacie RAID system, we can help. Whether it was because of failure, formatting, or disk removal, we can rebuild the array and recover your data.

Our Lacie Drive Data Recovery Process

We follow a safe, transparent recovery process:

  1. Diagnostic – We examine your device to determine the type of issue: logical, physical, or file system failure.
  2. Imaging – We create a read-only image of your drive to avoid further data loss.
  3. Scanning – We scan the image to locate deleted files, damaged partitions, or corrupted directories.
  4. Recovery – We extract and verify recovered files, checking their integrity.
  5. Delivery – We return your recovered data on a new storage device or one you provide.

This process helps us recover deleted files, rebuild volumes, and get data from Lacie external hard drives safely.

Expedited Recovery Services

If you’re facing a deadline or business interruption, we offer expedited data recovery services:

These expedited fees are non-refundable and are in addition to standard recovery charges.

Serving Clients Nationwide

Although we base our lab in Los Angeles, we serve customers across the United States. We offer free round-trip shipping for all approved recovery cases.

 

Start a case online and we’ll send you a prepaid shipping label. Whether you’re in California, New York, or anywhere in between, we’ve got you covered.

 

 

 

 

Why Choose Five Star Data Recovery?

  • Specializing in Lacie external hard drives and RAID systems
  • In-house cleanroom for physically damaged drives
  • Industry-leading success rates
  • Flat-rate pricing and free diagnostics
  • “No data, no charge” guarantee (except expedited services)
  • Forensic-grade tools and certified engineers
  • Friendly support team with real-time updates

Start Your Lacie Data Recovery Today

If you’re dealing with accidental deletion, physical damage, or corruption, don’t wait. The longer you delay, the greater risk you take with your data.

Start your case today with Five Star Data Recovery. Whether you need to recover data from a Lacie external hard drive or rebuild a RAID array, we’re here to help.

File Types and Use Cases for Lacie Drives

Lacie hard drives are trusted by professionals and creatives for their ability to store large amounts of data securely. Many users store:

  • High-resolution videos and photography
  • RAW footage for film editing
  • Adobe and Final Cut project files
  • Audio and music production sessions
  • CAD files and creative design assets
  • Large client databases or backups

These file types are often critical and not easily recreated. When you experience losing data from a Lacie, especially project files or client deliverables, it’s essential to work with a recovery team that understands the importance of fast and accurate file recovery.

How Lacie Drives Differ from Other Storage Devices

Lacie drives are built with performance in mind. They often have faster connections like Thunderbolt or USB-C.


These are popular with Mac users and those who use creative software. These high-speed drives are great for video editing or accessing files quickly. However, their design can make recovery more complex.


Lacie external hard drives may also have embedded encryption, which makes DIY recovery risky. If someone uses the wrong tool, they could overwrite the encryption header or corrupt the file system entirely. That’s why we always start with a forensic image. This keeps your original device safe during the recovery process.

What You Should Avoid After Losing Data

Many clients unintentionally make recovery more difficult by trying to fix the problem themselves. Here’s what not to do if you’re dealing with a failed or deleted Lacie drive:

 

  • Don’t run Disk Utility’s First Aid or CHKDSK
  • Don’t format the drive again
  • Don’t install recovery software directly on the same drive
  • Don’t keep connecting and disconnecting the drive

Each of these actions can reduce your chance of recovery. They may overwrite important areas or harm the file system further. If your Lacie external hard drive shows signs of failure, stop using it. Send it to a professional recovery service.

Testimonials from Satisfied Clients

Female Client Review Photo

We lost an entire wedding video project after formatting our Lacie Rugged SSD. Five Star Data Recovery recovered all the footage in less than 72 hours. Total lifesavers.

Jenna M

Santa Monica, CA

Male Client Review Photo

I had 4TB of files on my Lacie d2 drive that suddenly stopped mounting. Other places said it was hopeless. Five Star was able to recover 99% of my data. 

Alex R

Austin, TX

Male Client Review Photo

My team uses a 4big RAID for media production. One drive failed, then another. We thought we lost the whole project. Five Star not only recovered the files—they kept the folder structure completely intact.

Brandon H

New York, NY

File Systems We Work With

Lacie drives may use different file systems depending on whether they’re used on Mac or PC:

Each file system stores and deletes data differently. Our tools allow us to recover lost files from a Lacie drive regardless of format. We also recover from drives showing as “RAW” or “unallocated.”

Our Experience with Creative and Production Professionals

Five Star Data Recovery has worked with countless production houses, creative agencies, and media professionals. Industries consider Lacie external hard drives a staple because they handle large files and support fast workflows. We understand how devastating it is to lose a wedding shoot, a commercial project, or hours of edited footage.

We’ve recovered data from Lacie devices used in film sets, music studios, animation
workstations, and commercial photography sessions. Whether you formatted your Lacie hard
disk, dropped it on location, or it became unreadable mid-edit, we’re here to help. Our lab handles not just recovery, but also the specialized file types used in creative workflows.

Tips to Prevent Future Data Loss

Once your data is recovered, we always recommend a few key steps to prevent future issues:

  • Use cloud backups or local mirroring tools to keep multiple copies of your files
  • Avoid ejecting Lacie drives while files are still transferring
  • Keep drives in dry, temperature-controlled spaces
  • Replace older drives every few years as performance degrades

Even the best storage devices wear out over time. With proactive care and proper backup systems in place, you can avoid the stress of losing important files again.

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Final Thoughts: When in Doubt, Reach Out

Lacie drives are built tough, but recovery requires expertise. If you have a single corrupted file or a whole RAID array that won’t mount, we can help. We have the tools and experience to recover your data safely.

 

If you’re ever unsure about what to do next, don’t risk it. Reach out to our team for guidance. We’ll walk you through the next steps, offer a free diagnostic, and help you get your files back with clarity and confidence.

See Why Thousands Trust Us With Their Important Data

Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.

Data Recovery Process

Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.

1

Drop off or Mail in Your Drive

You can visit our Glendale lab for a quick drop-off, or securely mail your device using our prepaid shipping label — whichever is more convenient for you.

2

Receive a Free Diagnosis

Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.

3

Our Engineers work on Recovering your Data

We carefully begin the recovery process using advanced tools and cleanroom procedures.

4

Review & Approve the Recovered

After recovery is complete, you’ll receive a detailed file list to review so you can confirm everything important has been successfully recovered.

5

Receive your recovered data

Once approved, we’ll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.

Frequently Asked Questions

Yes, we specialize in LaCie data recovery from drives that don’t mount, aren’t recognized by the system, or show errors. Whether it’s a USB-C, Thunderbolt, or legacy FireWire connection, we can diagnose and recover your files.

Absolutely. We offer LaCie RAID recovery for models like the 2big, 5big, and Rugged RAID Pro. Whether your RAID is degraded, failed, or reformatted, we can rebuild and extract your valuable data safely.

Frequent issues with LaCie drives include clicking noises, overheating, slow access times, file system corruption, or complete failure to mount. These symptoms indicate possible hardware or firmware problems that require professional recovery.

Yes. If your LaCie drive was accidentally formatted or partitioned, we use advanced recovery tools to perform deep scans and recover deleted files, directories, and folder structures—provided no significant data was overwritten.

Immediately power it down. Clicking, buzzing, or grinding noises often indicate mechanical failure. Continued use can cause permanent damage. Bring or send it in for a safe LaCie hard drive recovery evaluation.

Yes, we can recover data from encrypted LaCie drives—provided you supply the correct password or encryption key. Without it, data decryption is not possible due to security protocols.

Yes. We maintain legacy hardware and connectors to perform data recovery on older LaCie drives, including FireWire 400/800 models. We’ve successfully restored data from LaCie devices over a decade old.

Yes. LaCie SSD recovery requires different techniques than traditional hard drives due to TRIM commands, chip-level storage, and wear-leveling. Our engineers are trained in both technologies to ensure optimal results.