Video File Repair Services
Fix Corrupted & Damaged Video Files
At Five Star Data Recovery, we specialize in video file repair for customers facing the nightmare of corrupted, damaged, or unplayable video footage. Whether you're a video production company, content creator, or an individual with precious memories on a damaged file, our team has the tools, expertise, and industry-leading technology to repair damaged video files and help restore what seemed lost.
- Available 24/7/365
- No Data = No Charge
- 10+ Years in Business
- Free Nationwide Shipping
- Available 24/7/365
- No Data = No Charge
- 10+ Years in Business
- Free Nationwide Shipping
Request a Free Consultation
Why Do Video Files Get Corrupted?
Video files can become damaged or corrupted for many reasons, including:
– Power failures during recording or file transfer
– Camera or device crashes
– Improper ejection of external drives or SD cards
– File system corruption on the storage device
– Bad sectors or read errors on hard drives, SSDs, and external RAID systems
– Incomplete file saving due to interrupted recording sessions
Popular Video Codecs and File Types We Repair
We work with a wide range of video file types and codecs, ensuring that no matter what equipment you’re using, we can help fix your corrupted video files.
Some of the most common video formats we repair include:
– .MP4
– .MOV
– .MXF
– .AVI
– .MTS / .M2TS
– .R3D (RED RAW)
– .BRAW (Blackmagic RAW)
– .ProRes
– .DNxHD / DNxHR
– .XAVC-S / XAVC-I
We also handle video files created by professional cameras and recording systems such as:
– Canon C-Series (C200, C300, C500)
– Sony FS5, FS7, FX3, FX6, FX9
– Blackmagic URSA, BMPCC
– RED Weapon, Scarlet, Epic, Komodo
– Panasonic GH5 / EVA1 / Varicam
– DJI Drones
– GoPro Hero Series
– G-Shuttle & G-Speed storage systems (Multi-Terabyte production drives)
Our Proven Video File Repair Process
When you need video file repair, it’s not just about fixing a single file—you’re trusting us with your entire storage device to ensure the highest chance of success.
1
Full Drive Imaging and Cloning
Before attempting any repair, we require the entire storage device (not just individual files). This is critical for preserving data integrity and preventing further corruption. Our first step is to create a sector-by-sector image (clone) of your drive, SD card, RAID array, or storage media. We never work directly on your original drive—this ensures your source data remains untouched and safe throughout the entire recovery and repair process.
2
Deep Scan for Damaged and Fragmented Files
Once the drive is fully imaged, our engineers run specialized data scans across the entire clone. This allows us to locate not just obvious files, but also hidden, lost, or fragmented video file segments that may not show up in your file system. This step is especially critical for cases where the drive shows 0 KB files, corrupt folders, or incomplete file structures.
3
File Structure Analysis
After locating the damaged video files, we perform a deep internal analysis of each file’s structure. This includes inspecting and rebuilding:
– File headers and footers
– Video frame indexes
– Metadata tables
– Codec information (H.264, ProRes, RED RAW, etc.)
– Missing “moov atoms” or corrupted containers
We use a combination of proprietary software and manual hex-level editing to fix corruption at the binary level.
4
Video File Integrity Repair
Once the structural issues are identified, we carefully rebuild and repair each video file while preserving original resolution, bitrate, frame rate, and codec specifications. Whether it’s a .MP4, .MOV, .MXF, or RAW video format, our priority is to maintain original quality during the repair.
5
Quality Validation
Before delivering your repaired files, we fully test and verify that each video plays back correctly from start to finish. We check both video and audio streams for integrity.
6
Secure Data Delivery
Finally, your repaired video files are saved to a new external drive (either provided by you or available for purchase from us). If needed, we can also provide a detailed list of repaired files for your review before delivery.
Real-World Case Study:
72TB G-Shuttle Video File Recovery and Repair
One of our most challenging and rewarding video file repair projects came from a large production company based in Los Angeles.
The company had just finished a 5-day commercial shoot, capturing RAW footage from multiple RED and Blackmagic cameras onto a 72TB G-Shuttle RAID storage system.
The Problem:
When they tried to access the footage, every video file showed 0 bytes, and none of the critical shoot footage would play or even open.
Our Solution:
Our engineers performed a sector-level image of the entire 72TB storage system, then conducted an advanced forensic file carving process to locate and reconstruct the missing video files, even though the file system was completely corrupt.
After recovering the fragmented RAW video files, we began the video file repair process, reconstructing each damaged video container, metadata block, and frame index manually.
The Result:
We successfully repaired all critical video files while maintaining original quality, ensuring the production company met their delivery deadline. This project further cemented our reputation as an industry leader in professional video file repair services.
Why Choose Five Star Data Recovery for Video File Repair?
– Industry-Leading Tools
– In-House Engineering Team
– Experience Across Multiple Codecs
– Flat-Rate Pricing
– No Data, No Charge (Most Cases)
Contact Us for Professional
Video File Repair Today
Don’t risk losing irreplaceable footage by attempting risky DIY fixes. Let the professionals at Five Star Data Recovery provide you with a safe, reliable, and expert video file repair service.
Call us at (818) 272-8866, fill out our online quote request form, or visit our lab in Glendale, CA. We also offer free nationwide shipping for all mail-in customers across the United States.
