At Five Star Data Recovery, we focus on safe and dependable RAID data recovery. We help businesses, IT teams, and individual users. If your array has failed because of controller problems, drive wear, or accidental changes, we can help recover your files. Our engineers handle all RAID levels—from simple RAID 1 mirroring to complex RAID 10 and RAID 5 arrays. We understand how critical RAID systems are to your operations. Data from RAID volumes often includes business databases, media libraries, customer records, and other irreplaceable data. Our goal is to help you recover data RAID systems store, with a focus on speed, precision, and safety.
Even when vendors use proprietary controllers or software-defined RAID, we can often reverse-engineer the structure. Our team has worked with thousands of variations, including legacy RAID setups on aging systems.
Here’s a deeper breakdown of the most commonly used RAID levels and why recovery may be
needed for each:
Understanding the strengths and weaknesses of each RAID type is critical to choosing the right recovery strategy. Our engineers assess not just the drives, but the full RAID architecture, to plan the safest and most effective path to your data.
RAID systems can fail for many reasons. Common causes of lost data include:
In non-redundant systems like RAID 0, even a single disk issue can result in total data loss. In parity-based arrays like RAID 5, failure during rebuild can be catastrophic
Trying to fix a broken RAID array without expert help is a common reason for losing data forever. If someone swaps the wrong disk or the rebuild miscalculates parity, the system can instantly overwrite data.
We’ve seen rebuilds destroy good data because of mismatched configurations or improper controller behavior. Even powerful software tools can’t undo a corrupted rebuild. That’s why we always image all disks before doing anything else—preserving every byte before rebuilding from clones.
We’ve performed RAID drive data recovery on thousands of systems across virtually every setup. Common recoveries include:
Our recovery process handles high-volume data structures, foreign file systems, and partially overwritten drives. This allows us to reconstruct folders, restore file names, and retrieve file trees whenever possible.
Our Data Recovery RAID solutions support a wide range of platforms, including Windows, Linux, macOS, and custom hybrid arrays.
If you are not sure about your RAID setup, our team can find and rebuild the RAID array. We use high-quality forensic tools for this.
Home RAID failures require urgent attention, especially in environments where downtime equals lost revenue.
We offer emergency RAID recovery services with prioritized diagnostics and 24/7 lab access for critical situations.
MSPs, IT departments, and disaster recovery firms trust us. They rely on us as the last option when in-house efforts do not work.
Our RAID 0 and RAID 10 recovery options include proactive cloning, rebuilding, and quick response times.
We understand that time is critical when your RAID system goes down. That’s why we offer two levels of expedited service to meet different levels of urgency:
Expedited Service – For a flat fee of $200 per drive, we will move your case to the top of our recovery list. We will prioritize your case during normal business hours. This helps ensure the fastest possible turnaround without disrupting ongoing recovery workflows. Ideal for urgent but not emergency-level cases.
Expedited Plus Service – For $500 per drive, this is our highest-priority service. Our engineers work on your case all the time. They are available 24 hours a day, 7 days a week, even on weekends and holidays. They will keep working until the recovery process is complete. This tier helps businesses and institutions facing mission-critical data outages. In both cases, these fees are in addition to our flat-rate data recovery fees, and you must pay the expedited fee in advance. This fee is non-refundable, no matter the recovery outcome. This guarantees that your case receives priority treatment as soon as you submit your drives.
At the heart of our RAID recovery success is our engineering team.
Each specialist at Five Star is trained in disk architecture, file system repair, and binary analysis. We don’t rely on automated tools alone—human experts carefully handle each case.
Many of our engineers have backgrounds in forensic computing and electronics.
This helps us solve complex problems, such as controller-level failures, encrypted file systems, and undocumented RAID formats.
A failed RAID rebuild doesn’t always mean you will lose your data forever, but it can make recovery much harder. If you try to rebuild the wrong RAID setup or drive, it can overwrite parity.
This may corrupt partitions or damage the file structure. We’ve recovered many arrays after failed rebuilds by using cloned drives to reverse-engineer damage. If your system got worse after a rebuild attempt, there’s still hope—call us before doing anything else.
“After two drives failed in my RAID 5 setup, I thought years of client files were gone for good. The engineer I worked with was incredibly knowledgeable and explained every step of the recovery process. Within a few days, I had nearly all my data back. The flat-rate pricing made the whole experience stress-free.”
Jason L.
Pasadena, CA
“My QNAP NAS crashed after a sudden power outage, and none of the drives would mount. I reached out for help and was blown away by the communication and speed of the recovery. They saved all my family photos and work documents. I’m beyond grateful for their help.”
Maria P.
Burbank, CA
“When one of the drives in my RAID 0 array failed, I was told by two other places that recovery wasn’t possible. I gave it one last try here, and thankfully they proved otherwise! They were able to rebuild the array and retrieve all my lost video editing projects. Highly recommend their RAID recovery service.”
Daniel L.
New York, NY
RAID failures are stressful, especially when important data is on the line. At Five Star Data Recovery, we offer expert RAID recovery. We ensure safety and clarity at every step. If your system isn’t booting, drives aren’t appearing, or a rebuild failed, stop using the array immediately. Continuing to operate a degraded RAID can make data loss worse.
Don’t let downtime put your data at further risk. Whether your RAID system supports a creative agency, hospital, school, or business, we’re here to help.
Call us now, ship your drives, or visit our Glendale lab to start your process.
Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.
We recover data from all RAID levels, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and custom configurations. Whether it’s a small business NAS or a large server array, we’re equipped to handle it.
Yes. RAID 5 failures are common due to multiple drive failures or degraded arrays. We can safely rebuild your RAID and recover the data without risking further loss.
Common causes include multiple drive failures, RAID controller issues, power outages during rebuilds, accidental formatting, or user error during configuration changes.
No. We use specialized hardware and software tools that allow us to virtually reconstruct your RAID array without the original controller. This ensures data safety during recovery.
Standard RAID recovery typically takes 5–7 business days, depending on the complexity and number of drives. For urgent cases, we offer Expedited and Expedited Plus services with 24/7 engineer availability.
Yes. We frequently recover data from NAS devices such as Synology, QNAP, Drobo, Buffalo, and others that use RAID storage setups.
Absolutely. If any drives in the RAID array are physically damaged (clicking, dead, or not spinning), we first perform cleanroom recovery on the failed drives before proceeding with virtual RAID reconstruction.
No. We never work on your original drives. Our process starts by cloning each RAID member drive. All recovery work happens from these cloned copies to ensure your original data remains untouched.
Yes. Most RAID data recovery cases qualify for our No Data, No Charge guarantee. You only pay if we successfully recover the data you need. Some exceptions apply for deleted data or drives that were previously opened.
Yes! We offer both in-person drop-off at our Glendale, CA lab and free nationwide mail-in service. Just fill out our Mail-In Recovery Form and we’ll provide a prepaid shipping label.
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
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