● Making clicking or grinding sounds
● Not spinning or not detected at all
● Dropped or crushed
● Exposed to water, smoke, or high heat
● Showing signs of internal failure
Once we’ve secured the data image, our software team takes over. They extract and organize
the files using professional tools that can handle damaged partitions, bad sectors, and degraded
media
We serve individuals, businesses, and IT professionals across the U.S. Our data recovery labs regularly handle jobs involving:
No matter your situation, our cleanroom specialists are here to help you recover your data.
If you suspect your hard drive is physically damaged, don’t take chances. Turn it off and bring it to Five Star Data Recovery for a professional assessment. The sooner we receive your drive, the better the chance we can recover what’s important to you.
Your hard drive may be broken—but your data doesn’t have to be gone forever.
Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.
Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.
We carefully begin the recovery process using advanced tools and cleanroom procedures.
After recovery is complete, you’ll receive a detailed file list to review so you can confirm everything important has been successfully recovered.
Once approved, we’ll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.
Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.
A clean room is required when working on physically damaged hard drives, especially when opening the drive’s internal components. Without a Class 100 clean room, dust or static can permanently damage the platters and make recovery impossible. Our controlled environment ensures maximum safety and data preservation during internal repairs.
Inside the clean room, our engineers carefully disassemble hard drives, inspect internal components, and replace damaged parts (like read/write heads or actuator arms). Using specialized tools and microscopes, we access the platters to begin sector-level imaging, ensuring a safe and effective recovery.
Yes. We work on 3.5″ and 2.5″ HDDs, as well as hybrid drives and enterprise-grade storage devices. Whether it’s a standard consumer hard drive or a complex RAID member, any physically damaged drive that needs to be opened will be handled exclusively inside our certified clean room lab.
Not always. While clicking hard drives, non-spinning drives, and physically dead drives are common clean room cases, there are many other scenarios where clean room access is essential. This includes drives affected by impact, fire, water, or firmware-related read issues.
At Five Star Data Recovery, we open the drive’s cover inside our certified clean room to visually inspect the platters and slider assemblies. This allows our engineers to determine whether the read failure is due to surface damage, head crash, or severe bad sectors. This critical step ensures we take the safest and most effective approach to recovering your data.
If your hard drive is making unusual noises, is not recognized at all, or has been physically dropped, there’s a strong chance it requires clean room intervention. Avoid powering it on repeatedly — contact us for a free evaluation to determine if a clean room recovery is necessary.
No. SSDs (Solid State Drives) do not contain spinning platters or moving parts, so they don’t need a clean room. Instead, SSD recovery relies on specialized micro-soldering, chip-level access, and firmware repair — all done in an electronics-safe lab, but not in a clean room environment.
Yes. At Five Star Data Recovery, our clean room data recovery service is offered at a flat-rate price—with no hidden fees. This price includes all necessary donor parts, such as compatible heads or internal components required to complete the recovery. You will only pay if we successfully recover your data. If your data is not recoverable, there is absolutely no charge. This ensures total transparency and peace of mind throughout the process.
Yes. We offer Expedited and Expedited Plus Clean Room data recovery services for critical cases that require urgent turnaround. If your drive needs to be opened in our clean room and time is of the essence, our expedited options prioritize your recovery immediately—even outside normal business hours. Whether it’s a business deadline or personal emergency, our 24/7 emergency data recovery service ensures you get the fastest possible access to your important files.
“My hard drive had suffered a head crash, and I knew it needed clean room work. From the first call, the team at Five Star explained everything in detail. They handled my drive with care, provided a flat-rate quote, and kept me updated throughout. The clean room recovery was a success, and I highly recommend them!”
Mark D.
Pasadena, CA
“After my hard drive was dropped, it stopped spinning and made a grinding sound. I found Five Star Data Recovery online and saw they had a real clean room. They managed to recover 99% of my business documents, and I only paid once the data was fully recovered. Truly a life-saving service!”
Nicole S.
Burbank, CA
“My hard drive was physically damaged after a power surge, and no local shop could help. Five Star Data Recovery diagnosed it quickly and performed clean room work to replace the damaged internal parts. I had my recovered files within a week, and they didn’t charge me a dime until the data was in my hands.”
Jonathan M.
Las Vegas, NV
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
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