Hard Drive Data Recovery Services

Get Your Data Back In No Time.

When a hard drive fails, it can feel like everything is lost. Lost data can be profoundly upsetting. This includes personal memories, important work files, and family photos. At Five Star Data Recovery, we specialize in fast, secure, and professional hard drive data recovery for individuals, businesses, and organizations nationwide.

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We recover files from all types of storage devices, no matter the brand, operating system, or failure type. If your drive clicks, won’t mount, or your system doesn’t recognize it, our team of experienced engineers will help you.
We have helped many clients recover data from broken hard drives. Our lab has the best technology to fix even the worst failures.
Our data recovery service is for everyone. It doesn’t matter if you are a student, a small business owner, a photographer, or an IT worker. We can help you. Our team works with care, precision, and complete confidentiality.
We also understand how overwhelming data loss can feel. That’s why our staff takes the time to explain the process clearly, answer your questions, and keep you updated at every stage.
Expert service with real results always keeps you informed.

What Is Hard Drive Data Recovery?

The process of hard drive data recovery involves retrieving files that someone has lost, deleted, or damaged. This applies to hard drives that have failed or are not working properly. This may include fixing hardware, extracting data from software, or making a full disk image. This helps examine and recover files from the drive without causing more damage.

Our recovery process applies to both internal and external hard drives, including desktop computers, laptops, servers, and portable enclosures.

Common Reasons Hard Drives Fail

Many ways exist for a hard drive to fail, including physical damage, electrical failure, and file system corruption. Some of the most common situations we see include:

Power surges or electrical damage
Drops, impacts, or vibration damage
Water, moisture, or liquid exposure
Overheating or poor ventilation
Accidental formatting or file deletion
Corrupted file systems and partitions
Malware, viruses, or software conflicts
Operating system failure or boot loop

You can recover data from a damaged hard drive or software problems with our tools and experience to help you succeed.

Our Hard Drive Recovery Process

At Five Star Data Recovery, our approach is precise and secure:

Step 1: Free Diagnostic

We begin with a full diagnostic of your device to understand the nature of the failure. Whether it’s a flash drive, RAID array, or traditional spinning disk, we provide clear results before proceeding.

Step 2: Disk Imaging

If the drive has bad or unstable sectors, we quickly make a disk image. This keeps the drive’s contents safe. This protects your data during the recovery process and avoids further degradation.

Step 3: Recovery

Our engineers fix problems or replace parts in our cleanroom. They work to recover lost data from your device.

Step 4: File Verification

Once recovery is complete, we provide a preview of your recovered files so you can confirm what’s been retrieved.

Step 5: Final Delivery

We return your recovered files on a blank drive that you provide or purchase from us.

How Hard Drives Work (And Why They Fail)

A hard drive stores data on spinning magnetic disks known as platters. When you save a file, a tiny read/write head moves across the platter to write or retrieve information. These parts work with incredible precision—but they’re also extremely fragile

Failed hard drives can happen in several ways:

Mechanical failure — such as a head crash or stuck spindle
Electrical failure — power surges can fry the drive’s PCB
Firmware corruption — software inside the drive malfunctions
Logical errors — corruption in the file system or partition table
Encryption lockout — inaccessible because of failed password or software (correct password must be provided)
Virus damage — some malware destroys key structures or the boot sector In some cases, the computer may still see the drive, but the user interface will freeze or the contents appear blank. In some cases, the drive won’t spin or the system won’t detect it at all.

We can recover hard drive data from almost any model or format. This includes brands like Seagate, Western Digital, Toshiba, and Samsung.

Logical vs. Physical Recovery

Understanding your type of failure helps determine the right solution.

Logical Failures

Physical Failures

No matter the type, we provide professional data recovery hard drive solutions designed for long-term safety and success.

Why DIY Recovery Can Be Risky

We know you want to try software tools or YouTube tricks. However, this can make things worse. This is especially true for failed hard drives or sensitive parts.

Once overwritten, even the best data drive hard recovery techniques can’t help. Let our trained professionals protect your data from further loss.

Why Choose Five Star Data Recovery?

We’re not a repair shop dabbling in recovery—we’re a dedicated data recovery service trusted by individuals and businesses across the U.S.

Certified Cleanroom Lab
Skilled Engineers & Recovery Specialists
Confidential & Secure Handling
Transparent Quotes & No Unexpected Fees
“No Data, No Charge” Guarantee
Based in Glendale, CA — Nationwide Service Available

What Clients Say

“I’m based in Seattle, Washington, and shipped my dead external hard drive to Five Star Data Recovery after it suddenly stopped showing up. The free shipping both ways made the process easy, and within a few days, they recovered all my photos and business files. Highly recommend their service!”

Daniel P.

Seattle, WA

“After my hard drive started making clicking noises, I contacted several local places in my area, but wasn’t impressed. Five Star Data Recovery provided a flat-rate quote upfront and offered free shipping for my case. They recovered 98% of my data, and I’m so grateful for their transparency and professionalism.”

Monica R.

Chicago, IL

“I live in Houston, Texas, and my external hard drive failed with no warning. Five Star’s team guided me through their mail-in process, provided daily updates, and successfully recovered all my important documents. Their no hidden fees policy made the experience stress-free.”

Kevin L

Houston, TX

Your Data Stays Secure

We understand your files are private. Whether you’re recovering sensitive business files or personal memories, we keep your data protected from start to finish.

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Contact Us for Clicking
Hard Drive Recovery

If you’re dealing with lost data, clicking drives, or a failed system, don’t wait—reach out today. The sooner you call, the better the chances of full recovery.

Visit our lab in Glendale, CA
Mail in your drive from anywhere in the U.S.
Call us now for your free diagnostic

The drive may be broken, but your files aren’t gone forever. Let us help you recover lost data today.

See Why Thousands Trust Us With Their Important Data

Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.

Frequently Asked Questions

1. Do you recover data from both internal and external hard drives?

Yes! We recover data from both internal hard drives (HDDs) and external hard drives. Whether the drive was inside a laptop, desktop, or inside an external enclosure, we have the tools and experience to help.

2. Can you recover data from a hard drive that was previously reformatted?

In many cases, yes. If your hard drive was reformatted and the data hasn’t been heavily overwritten, we may still be able to recover your files. Contact us for a free evaluation so we can assess your specific situation.

3. Do you handle hard drives with bad sectors or slow read speeds?

Yes. Drives with bad sectors, read instability, or extremely slow transfer speeds are one of the most common recovery scenarios we handle. We use professional imaging tools that can safely read around damaged areas.

4. What brands of hard drives do you specialize in?

We work on all major hard drive brands, including Western Digital, Seagate, Toshiba, Hitachi, and others. No matter the manufacturer, our clean room and imaging tools are fully equipped for professional recovery.

5. Can I open the hard drive myself to check for damage before sending it in?

No. We strongly advise against opening your hard drive. Even a small amount of dust entering the drive can cause irreversible platter damage. All internal inspections are performed inside our certified clean room environment.

6. How do you recover data from hard drives with mechanical failure?

For mechanical issues like clicking, buzzing, or non-spinning drives, we perform component-level repairs inside our clean room. This may involve replacing internal parts like read/write heads or actuator arms to temporarily restore functionality for imaging.

7. What file types can you recover from a hard drive?

We can recover almost all file types, including documents, photos, videos, databases, system files, and email archives. After the recovery, we provide you with a full list of the recovered files for review.

8. Do you work on both Windows and Mac formatted hard drives?

Yes. We recover data from NTFS, exFAT, HFS+, APFS, and other file systems used in both Windows and Mac environments.