Yes, of course. We understand that some recoveries are time sensitive and need to be completed as soon as possible. We offer an Expedited Service which would put your case at the top of the que. With our Expedited Service, our Engineers will start working on your data recovery case within an hour of drop off, and the case will be handled as a priority within business hours.
With this service, you are guaranteed a diagnosis within 3 hours of the time you drop off your drive. Your case will be worked on non-stop during normal business hours.
Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.
This all really depends on the exact issue with your drive, along with the amount of data. With our Expedited Service, we can guarantee that the entire process will move forward without any delays, but it’s impossible to give an exact turnaround time.
IF the issue with your drive is logical (bad sectors, firmware corruption, damaged file system, etc), and you have less than 2TB of data, we should be able to get the data back to you within 2-3 days.
IF the issue with your drive is mechanical (clicking, beeping, stuck motor, etc), and you have less than 2TB of data, we should be able to get your data back to you within 3-5 days (the delay is for the time needed to source the donor parts).
IF you have a lot of data on your drive, we can work with you to get you back the most important files needed first, then continue working on the rest of the recovery.
Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.
Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.
We carefully begin the recovery process using advanced tools and cleanroom procedures.
After recovery is complete, you’ll receive a detailed file list to review so you can confirm everything important has been successfully recovered.
Once approved, we’ll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.
I had a project deadline and my external hard drive failed the night before. I called and opted for their expedited service. The team started the recovery immediately and had my files back within 24 hours. I honestly didn’t expect it to be that fast!
Jason M.
Pasadena, CA
I was impressed with how quickly the engineers prioritized my case. I dropped off my drive in the morning, and by the afternoon I had a full update on the recovery status. They really deliver on their promise of fast service.
Michael L.
Los Angeles, CA
I needed data from a failing SSD for a legal case and time was tight. Their expedited service was worth every penny. The communication was great and I had my recovered data the next day. Highly recommend for any urgent situation!
Sophia K.
Glendale, CA
We understand your files are private. Whether you’re recovering sensitive business files or personal memories, we keep your data protected from start to finish.
Our expedited service is a rush option available during normal business hours. Your case is moved to the front of the queue, and our engineers start working on your device immediately.
Most expedited cases are completed within 1 to 3 business days, depending on the complexity of the recovery. Some simpler cases may even be finished the same day.
No. This service only applies to standard business hours, Monday through Friday. If you need after-hours or weekend service, we offer a separate Expedited Plus Service for that level of urgency.
Our expedited service is an additional $200.00 per drive on top of the standard flat-rate data recovery fee. This fee is paid upfront and is non-refundable, regardless of the recovery outcome. It covers the cost of prioritizing your case and dedicating immediate engineering time during business hours.
Not at all. The expedited service speeds up the start time and prioritizes your case, but the quality of work and recovery process remains the same as our standard service.
Simply let us know when dropping off or shipping your device that you want expedited service. Our team will confirm the fee and prioritize your recovery right away.
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
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