This step of the process is very important. Please do not rush and skip steps. Data Recovery is not about speed, its about precision. You only get one good chance at recovering the data, please don’t rush. One small mistake can make your data unrecoverable forever. If you are not sure about something, just patiently put everything aside, take a break and post a comment below and one of our engineers will be happy to give you advice. We can’t stress this enough.
We will break down the inspection process based on the 3 different issues you may experience. Please jump to the section that best applies to your problem.
IMPORTANT: In this step, you are going to open the actual drive cover (not the enclosure for the drive, but the actual metal drive cover where the platters are stored. WE DO NOT RECOMMEND YOU DO THIS YOURSELF, but if you are determined to get it done, please follow all of our steps carefully. Before you start to open the drives cover, make sure you have all the tools you need. If you don’t have the exact screwdriver (Usually T5, T6, T8), please order the correct tools and don’t risk stripping any screws. You will also need pliers for when we remove the magnet that is holding the head assembly down. Anytime you get stuck, just take a break and post a comment below and we will respond promptly.