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818-272-8866
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Drive Doesn’t Power On

power button

Why your Drive Doesn’t Power On!

A common issue with hard drives is once it is connected into a computer nothing happens and the drive doesn’t power on. When it does not spin or make any noises it means that there is no power going to the hard drive. If your data cannot be accessed at the moment, in all likelihood your data is still extractable from the hard drive.

There are a number of situations that can cause a hard drive’s platters to fail to spin. These include: electrical damage to the printed circuit board, a head crash (which occurs when the heads come into contact with the platters of the hard drive), or a seizure of the data platter motor (which powers the spinning of the platters).

The platters can stop spinning due to physical mishandling of the drive (a drop), an electrical power surge that damaged the internal components of the drive, or a sudden seizure or shock to the drive which results in the platter motor to stop functioning correctly.

FREE Diagnosis & FREE Quote!

If your hard drive doesn’t power on, then it is time to bring in your drive. Our certified data recovery engineers will give you a free diagnosis and free price quote!

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Fantastic experience! From start to finish, Vahan and his team were amazing… incredibly knowledgeable, kind, comforting, and easy to talk to. And…. even better, they were able to save most of my corrupted files. Highly recommended!
Justin M.
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Vahan and his team were very communicative and helpful. I had an external hard drive that crashed. It was a 2TB Seagate. He was able to get all my files back. I would highly recommend to anyone looking for data recovery to come to 5 stars. They’re very friendly and respectful. They will answer all your questions.
Danni G.
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Very efficient, very clean place, super nice people.  Highly recommend them for their fast service.
Beth J.
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Excellent, courteous, and professional staff. From the front office staff to the engineers they’re all pros! I was told by other places that my data probably wouldn’t be able to be retrieved. And their quotes were ridiculously expensive. One place wanted to charge more than twice the cost of my Mac. Five Star were quite different: Pleasant, never pushy, reasonable prices, and excellent service. They were able to recover all my data and had it ready in less than a day! Highly recommend 5 Star. BTW Ellen is super cool!
Lucas A.
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Losing data is never a fun experience. However Five Star Data Recovery makes you not feel as bad for dropping a hard drive, or losing any files. The facility is neat and clean, and they have a certified clean room for all the repairs which automatically makes them better than your average. The ladies at the front desk were inviting & sweet. The communication throughout the process was transparent and clear. My hard drive was fixed, recovered, and transferred to a new drive in only a few days, and at a competing, or even better price than the next. Thank you guys!
Perla D.

START YOUR RECOVERY

Want a faster way to check in your drive? Use our Express Drop Off form to speed up the process.

Not local? No problem! We offer a Mail-In service where you’re able to mail in your drive without a hassle.

You’re already a step closer to getting your data back!

Get your FREE quote now!