Customer has a 32GB Lexar USB drive that is not mounting. We unsoldered the NAND Chip from the electronic board and we are now in the process of reading the dump from the chip. Let’s see how this goes!Continue Reading
We just got in a Seagate Desktop drive 3TB where the drive is not powering on. The customer mentioned the drive is pretty old and might have been dropped. Nevertheless, we will diagnose the drive and start recovery! The customer was ready with their transfer drive to speed up the overall process.Continue Reading
A customer came in with a Western Digital My Book (WD80EZZX-11CSGA0) 8TB where they experienced a power outage. Yikes! We will diagnose the drive and make sure it’s not a mechanical issue.Continue Reading
We opened up a Toshiba 1TB drive in our Clean Room where the drive wasn’t powering on. Unfortunately, the read/write heads were completely mangled. In order to attempt to recover the data from this drive, we will have to do a head swap. Nonetheless, it is time to find a compatible donor part and [...] Continue Reading
Our customer came in with a 256GB Lexar CFast card. The card was not being recognized by any computer. Nevertheless, the recovery has begun so let’s see how it goes.
If your CFast card is not being recognized, then stop what you are doing and bring it in for the professionals to diagnose. Contact our [...] Continue Reading
We are working on a Seagate 2TB where the drive is making clicking sounds. After opening up the drive in our Clean Room, it looks like the read/write heads trapped the dust that sometimes gets into the drive. Since the heads were stuck, attempts to power it on made the platter spin very slow. The [...] Continue Reading
We checked in a Seagate where the drive all of a sudden started working slow and then stopped being recognized. Nevertheless, we will diagnose the drive and see what the issue is.
Just checked in a Toshiba 1TB drive where the customer’s computer experienced a power outage. Yikes! Let’s see what’s going on!Continue Reading
Worked with a Seagate (ST31000528AS) 1TB where the drive was making a clicking sound. We opened the drive in our Clean Room and it didn’t look good. The drive had extreme media damage.Continue Reading
Worked on a Western Digital 2TB drive in our Clean Room. We opened the drive cover and the drive has extremely severe platter damage. At this point, the data is definitely unrecoverable. We haven’t checked the condition of the other platters, but the top platter is destroyed. Also, there is shrapnel throughout the entire drive.[...] Continue Reading