Data Recovery Issue:

We just got in a Toshiba 1TB (MQ01ABD100) drive. The customer was using their computer and then suddenly the drive stopped responding. Also, the customer was hearing beeping sounds.

Initial Diagnosis:

The issue with the drive is Stiction. This is where the read/write heads crash on top of the platters where your data is stored. Let’s open the drive in our Clean Room and check out the condition of the read/write heads and the platters.