1731 S Brand Blvd. Glendale, CA 91204

When Disaster Strikes: What You need to Know About Data Recovery

In the event of a failure or virus attack in your computer or smartphone, this is a problem that requires professional data recovery services. Five Star Data Recovery is ready to help you get your data back. Whether you need assistance with enterprise-level storage devices or regular hard drives, count on our specialists to save your data!

What to look for in a Data Recovery Center

When choosing the best data recovery company, be sure they can guarantee security and data recovery. A reliable company will offer:
• Confidential recovery processes to protect data
• Free price estimates 24/7/365, no customer obligation
• Certified ISO Cleanroom
• Device shipping or drop off services
• No data, no charge commitment
• Emergency services for critical and time-sensitive recoveries
• Above a 98% rating for successful recoveries
You can find all these benefits and more at Five Star Data Recovery. Ship your device to us or drop it off at our Glendale location to begin the data recovery process.

24/7/365 Service

DIY Data Recovery vs Professional

More people are coming to us now more than ever after attempting to recover their data on their own. Commercial data recovery software or hard drive recovery tools can further damage devices, leaving your files unrecoverable. Once your drive does not mount, is unrecognizable to your device, or if you cannot open any files, there is a problem with your hard drive that only data recovery professionals can address. Learn more about the benefits of seeking a professional data recovery service provider to avoid guesswork.

We Specialize in Multiple Types of Data Recovery

Need specific services to recover your data? We work with all hard drive operating systems. Whether you need to recover files from your Microsoft, Apple, or Linux system, we are ready to retrieve them. We specialize in:

Hard Drive Data Recovery

Most devices utilize hard disk drives over other storage media. Let us examine yours to determine the best recovery methods.

RAID Data Recovery

Retrieve files from your system that utilizes a redundant array of independent disks or RAID technology instead of a single disk.

iPhone Data Recovery

Dropped your new iPhone? Let us get your photos and videos back before they are lost forever.

Mac Data Recovery

We can retrieve your lost Mac data after it endured damages that caused data loss due to hardware failures.

SSD Data Recovery

Although solid state drives are less prone to damage than hard disk drives, they are still at risk of firmware corruption that require file recovery. Call us today for a free evaluation on your storage device and retrieve any lost files.

Hard Drive Recovery Process

Repairing a damaged hard drive is easy when you know what’s entailed. The hard drive data recovery process is summed up into four simple steps:

Initial Consultation

Initial Consultation. During your initial consultation, it’s important to be completely honest with your technician. Let them know how the drive failed, how it is currently responding, and what actions you’ve taken to fix the drive. Your technician uses this data to determine the likelihood of mechanical issues and which approach to take.

Technical Evaluation

When getting a technical evaluation, your technician will try to figure out the source of the problem depending on the symptoms you’ve described. They’ll take a look at your device, determine if they’re able to repair it, and provide you with an analysis report.

Recovering Your Files

When getting a technical evaluation, your technician will try to figure out the source of the problem depending on the symptoms you’ve described. They’ll take a look at your device, determine if they’re able to repair it, and provide you with an analysis report.

Drive Cloning

We use expensive equipment that allows us to manipulate how the drive works to clone your device safely. Once your device is successfully recovered, we deliver your data!

Free Evaluation


Hard Drive Failures


Correctly identifying the source of the problem lessens the risk of inflicting more damage to your device. Before performing any DIY data recovery, study up on these eight common hard drive failures and how to remedy them.

Software data loss is one of the many types of drive failure. It’s most often caused by poorly written apps and human error— like prematurely emptying the Recycle Bin. Your best bet in this situation is to run a hard drive data recovery software or take it to an expert.

Another common failure is data corruption. Data corruption occurs when programmers make an error or the program (or drive) is unexpectedly closed or ejected. Signs of data corruption include pop-up messages that read “file not found” or “file unavailable” when attempting to access the file.  When your device falls prey to failures like this, the corrupted files may not be recoverable. However, you might be able to repair them with manual HDD recovery fixes like the CHKDSK utility for Windows or drive reinstallation.

While malware infections are less common today than they were 20 years ago, they still happen quite often.  When malicious software is downloaded, it installs a virus. This virus is designed to eat all of the data on your drive. Often, data that is corrupted by malware is impossible to recover, but you might have some luck with recovery software.  Another variant of malware is what’s known as ransomware. Ransomware is insidious software that encrypts your data and holds it for ransom. To recover your data, either pay the fee or take it to an expert.  One of the best ways to protect you, your data, and your computer’s operating system from malware is to install antivirus software. If you’ve recently been a victim of an attack like this, it’s wise to look into your options to prevent them in the future.

When your drive is plugged in to your computer but isn’t accessible, your file system may be damaged. Failing file systems are either localized to the boot sector or generalized to the entire disk.  You’ll likely be alerted that your hard drive is inaccessible by your operating system via a pop-up message. To resolve issues like this, it’s best to either bring the device in for servicing or use data recovery tools that specifically resolve failures like this.

Drops, spills, natural disasters, and other mishaps happen all the time. When a hard drive sustains physical damage, an array of potential problems arise. In rare instances, the drive may start beeping or clicking. This occurs when an internal block prevents the head of the drive from returning to its home position.  Other times, the drive may stop spinning entirely. This is typically caused by a voltage spike that blew your diodes.  Regardless of what caused the damage, DIY repairs of this type rarely see results. It’s best to bring the device to your local repair shop for services.

We Recover from External & Internal Hard Drives from Any Brand

western digital





Knowledge Base

Our Customers Love Us

Steve T.
4.5 rating
May 15, 2019

Let’s me start out by saying “The Best Data Recovery shop Anyone can ask for “! The word around town is true! I was referred by a friend.

I had an issue with my drives freezing up and crashing which resulted in losing my data. I took it to A few places and they weren’t able to fix the problem. 

Just to break down i brought in my MacBook Pro on Monday and went over the issues with Vahan. He took his time explaining the possibilities and options. Mind you their teams customer service is A1! The next day I got a call that all my data has been restored. I was in total shock their speedy turn around was amazing! I rushed down to the shop to pick up my MacBook which then I purchased an additional MacBook since their prices were amazing and Vahan totally hooked it up. Guys look no w here this is the place to go if you need any data recovery or even Macs!!!

Matteo O.
5.0 rating
May 15, 2019

This place is great, i’ve been going here for three years Vahan, recovered my data from my hard drive , then he upgraded my Laptop MacBook Pro ( Two HD’s installed and upgraded ram), and today they repaired my MacBook it was running slow they switched out the data cable. Very Honest and Have great service. They’re better than the Mac Genius Bar . Affordable and they repair on time. 


1. Why do hard disk drives fail?

Top reasons for hard drive failure include power surge issues, water damage, firmware corruption, hardware failure, human error, unforeseen accidents, and excessive heat.

2. How much does hard drive recovery cost?

Expect a price range between $300 and $950. Hard drive data recovery rates depend on the type of recovery you need. You can get a free diagnosis for your device to help you know the exact issue and what recovery measures you need.

3. How long does data recovery take?

Data recovery services usually take between two and five days to save your data. However, recovery process times will depend on how many files you have lost and how fast you need them back. Options to expedite the process exist so you can restore accidentally deleted files as soon as possible.

4. Can I recover specific files only?

Our data recovery process includes a review and approval stage of the recovered data. You can choose to receive the recovered data you want.

5. How does data recovery work?

The process begins when you drop off or mail in your drive. You will get a free diagnosis to know your drive’s status. Our engineers will work on your drive through our professional equipment to restore deleted files or lost data.

6. Can I lose my data during recovery?

You can lose your data if you attempt to recover it alone. Be sure to get a professional to handle your data recovery.

7. Will data recovery affect my hard drive warranty?

Hard drive warranty only covers the cost of a replacement, not the data recovery.

8. How successful are your data recovery services?

We have over a 98% rate of successful data recoveries.

9. Is data recovery guaranteed?

With our 98% success rate, we are confident in our abilities to recover your data. The rare cases when we cannot guarantee data recovery usually involves people attempting to recover deleted data alone.

10. What happens if your recovery process retrieves only some files?

You will only pay for the files that a data recovery specialist restores.

11. What happens if your recovery process fails?

In the rare case where we cannot recover your data, you pay nothing.

12. Can I use hard drive recovery software by myself?

We advise against commercial hard drive recovery software. We have seen many cases where hard drives become unrecoverable after people attempt to recover files on their own. While you can purchase such products on your own, nothing compares to real professionals in retrieving files.