Data Recovery Services
Is your hard drive problematic? Our Engineers specialize in recovering data from hard drives with logical and mechanical issues. Contact us 24/7 with any questions regarding your problematic hard drive.
Using specialized equipment, we can recover data from most Solid State Drives. We provide recovery services for NVME, mSATA, and SATA SSD Drives. Best of all, our prices are flat-rate and affordable.
Our Data Recovery Engineers specialize in recovering data from RAIDs and Servers. We can recover data from any RAID configuration. Best of all, we don’t charge a penny until the data is recovered.
The most common issue we see with USB drives is that the drive is not being recognized by the computer. This is almost always due to physical damage, controller failure, or file system corruption.
We specialize in External Hard Drive Data Recovery. We deal with all types of issues with External Hard Drives. The most common external drives we deal with are Western Digital, Seagate, Lacie, and Toshiba.
Why Choose Five Star Data Recovery?
No Data = No Charge
If we aren’t able to recovery your data OR your not 100% satisfied with the results, you can choose to decline the recovery and pay nothing.
Flat Rate Pricing
All of our prices are upfront and transparent. Pricing is flat rate depending on the exact issue with your drive. Never any bait and switch gimmicks.
Top Notch Engineers
All of our Engineers have received the highest level of training. Trained to handle all types of logical and Clean Room Recoveries.
Five Star Service
We take pride in providing only the best customer service possible. Five Star is more than just a name for us, it’s a way of doing business.
Expedited Service
We offer both Expedited and Expedited Plus Data Recovery Services. Contact us today for more information on both services.
Case Updates
Our Engineers will keep you posted with updates throughout the recovery process. Stay connected with our Engineers!
Available 24/7
Have a question at 1:00 am? Not a problem. Give us a call and one of our staff members will be happy to answer your questions.
Data Security
Our State of the Art Laboratory was built in 2017 with Data Security as the main priority. We take all the steps to ensure data privacy.
Common Data Recovery Issues
If your hard drive is making clicking sounds, please make sure to power down the drive as soon as possible. Allowing a clicking drive to continue clicking will only make the situation worse and complicate the Data Recovery process.
Is your hard drive spinning; but not recognized by your computer? This is almost an always an issue with either bad sectors, damaged file system or corrupt firmware. All of these issues are covered by our Flat Rate Logical Data Recovery Fee.
Whether you’ve only deleted a couple of files or formatted the entire computer, we can still help recover your data. Its important to power down your drive as soon as possible to prevent overwriting the deleted files.
The drive having no power whatsoever is almost always an electronic issue. It’s rare, but it could be caused by a short in the read/write heads as well. Electronic issues are covered by our flat rate fee.
Frequently Asked Questions
Yes, of course. How could we not? We are very thankful to all of our Veterans and active military personnel for your service to us and our country. We offer a $20.00 discount to all of our men and women in service.
Yes, of course. We offer a $20.00 student discount to all active students. Simply provide proof of current enrollment and we will apply the discount to your bill.
Our RAID Data Recovery prices are flat-rate per drive. We don’t charge any premiums to rebuild the RAID in order to recover the data. Our flat rate Data Recovery fees are the same as our single drive Data Recovery prices, $300.00 or $400.00 per drive, depending on the size of the drive. If any of the drives have mechanical issues, then the fee for that drive will be $650.00 or $950.00 (this is not very common for RAID systems, especially for RAIDs that are set up as a RAID 5).
Example A. You have a RAID 5 with 4 Hard Drives and each drive is 2TB, your total recovery fee would be $1,200.00. How this is broken down:
Drive 1 – $300.00 Flat Rate
Drive 2 – $300.00 Flat Rate
Drive 3 – $300.00 Flat Rate
Drive 4 – $300.00 Flat Rate
Total Recovery Fee – $1,200.00
Example B. You have a RAID 5 with 4 Hard Drives and each drive is 6TB, your total recovery fee would be $1,600.00. How this is broken down:
Drive 1 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 2 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 3 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 4 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Total Recovery Fee – $1,600.00
Example C. You have a RAID 0 with 4 Hard Drives, Each Drive is 6TB, and one drive has bad read/write heads (clicking sounds). Your total recovery fee would be $2,150.00. Here is how its broken down.
Drive 1 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 2 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 3 – $400.00 Flat Rate ($300.00 + $100.00 Surcharge for Drives Larger than 2TB)
Drive 4 – $950.00 Flat Rate Clean Room Data Recovery Fee
Total Recovery Fee – $2,150.00
Yes, of course. We offer an Expedited Data Recovery Service for a $100.00 Flat Rate fee, paid upfront and non-refundable.
Our Expedited Data Recovery Service entails our Engineers start working on your case within 1-2 hours and the entire recovery process will be handled without any delays. It’s impossible to say how long the recovery will take, as every case is different, but we can assure you that there won’t be any delays at all. Once we diagnose the drive, we will contact you within 1-2 hours and let you know how long we believe the process will take.
IF your case is SUPER urgent, please look into our Expedited Plus Data Recovery Service. With our Expedited Plus Service, you will have a dedicated Engineer work on your case 24/7 without any downtime at all. This includes holidays and weekends.
Yes of course. Please contact us here or feel free to give us a call and we will do our best to be as helpful as possible. We understand that Data Recovery is not something that most people expect and the entire situation can catch us completely off guard financially. We offer flexible Data Recovery Payment Plan options to help you get your data recovered safely.
These payment plans are customized for each and every customer depending on their situation. So please do not hesitate to let us know how we can best help you.
Once the terms are clear and we come to an agreement, we will start working on your case immediately. Once the data is recovered we will send you a report of the recovery or you can come in to review the results. If approved, we will transfer the recovered data to your new drive and store it for you safely at our facility until the terms of the payment plan are fulfilled.