We offer a faster way to start your recovery! Fill out the form to get started!
Not local? Not a problem! Fill out our Mail-In form to experience our FIVE STAR service!
Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.
Yes! You can easily start your data recovery case online by filling out our Start Recovery Form. Once submitted, our team will contact you to confirm the next steps, including drop-off or mail-in options.
No appointment is necessary. You’re welcome to walk in during our business hours. However, submitting the Start Recovery Form in advance helps us prepare for your device and minimize your wait time.
After you submit the form, we’ll review your case details and reach out to you by phone or email to confirm receipt. From there, you can proceed with either dropping off your device in person or shipping it to our lab.
Yes. Once your case is checked in, you’ll receive all status updates exclusively through our ticketing system via email. This ensures clear, organized communication for every step of the recovery process. If you have questions, you can reply directly to your ticket at any time for further assistance.
No problem. Just provide as much information as you can on the Start Recovery Form, and our engineers will diagnose the device after it arrives. If needed, we’ll contact you for clarification before proceeding.
No, there’s no fee to submit the form. Filling it out simply allows us to prepare for your case and start the process efficiently. Any applicable fees (like the recovery fee or expedited services) will only be discussed and charged after diagnostics.
We check in most cases within 1–2 hours of arrival during business hours. For mail-in devices, cases are usually entered into our system the same day they arrive, and you’ll receive confirmation once your device is logged.
Yes! In fact, submitting the form is highly recommended for mail-in clients. It helps us match your incoming shipment to your case file, reducing delays and ensuring faster processing once your device arrives.
“Starting my data recovery process with Five Star was incredibly simple. I filled out the online form and got a quote within minutes. The instructions were clear, and the free prepaid shipping label made sending in my drive super convenient. They kept me updated every step of the way, and I had my recovered files back sooner than expected.”
Emily S.
Summerlin, NV
“The team made the whole data recovery process stress-free. From my initial phone call to dropping off my hard drive, they explained everything clearly. Within just a few days, they had recovered all my important files. Highly recommend!”
Jessica R.
Austin, TX
“I never thought getting started with data recovery could be this easy. I used their online Start Recovery form late at night, and someone followed up with me first thing the next morning. Their quick response and clear pricing made it an easy decision to move forward.”
Timothy A.
New York, NY
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
© 2025 Five Star Data Recovery Services. All rights reserved.
