Accidentally deleted an important document, video, or entire folder? You’re not alone. Every day, users lose valuable data because of accidental deletion, formatting errors, or corrupt storage devices.
At Five Star Data Recovery, we help people and businesses recover deleted files. We do this quickly, safely, and professionally. If you’ve lost a video project, important photos, or key work files, we can help. We have the skills and tools to recover deleted files from many devices.
We offer professional deleted file recovery from nearly all types of local storage devices, including:
Please Note: We do not offer deleted file recovery services for smartphones (iPhones or Androids). Smartphones use encrypted NAND flash storage with TRIM enabled. This means that deleted data is usually unrecoverable right away.
Each type of device stores data differently. For example:
Understanding these technical differences is crucial to developing the right recovery process.
We approach deleted file recovery with forensic-level precision to ensure we don’t further damage the data or lose potential recovery chances. Our process includes:
We begin by creating a 1-to-1 sector-level image of your device using specialized hardware. This ensures we never work directly on the original device, preserving its current state
Once the clone is created, we scan it thoroughly using commercial-grade recovery tools. We search for unallocated space, file tables, and fragments. This helps us locate traces of deleted files, even if someone partially overwrote them.
We extract as many deleted files as possible. This can include documents, photos, videos, email databases, and other file types.
If files—especially videos—are corrupted or partially damaged, we attempt to rebuild them. This includes header repair, data stitching, and restoring file structures when possible.
Deleted file recovery requires advanced tools, time, and expertise. Because of the complexity, we charge a non-refundable fee of $200.00 for all deleted file recovery cases.
This model ensures transparency, fairness, and trust. Our deleted file recovery process is secure and efficient, and you’ll always know the exact cost of recovery before we begin.
Located in Los Angeles, we proudly serve customers across the United States. Our deleted file recovery services are available nationwide with free round-trip shipping.
With so many options online, here’s why customers consistently choose Five Star Data Recovery:
When someone formats a drive—whether accidentally or during troubleshooting—data doesn’t immediately disappear. Instead, the file system is reset, and the space is marked as available for new data. This gives us a window of opportunity to recover the files before they’re overwritten.
We commonly recover file types such as:
Whether we can restore your files with full file names and folder structure depends largely on the original file system:
When metadata is lost, we do a RAW recovery. This process extracts data by file type, without using original names or folders. While less organized, it still allows access to the actual content.
Expedited Service – For an additional $200 per device, your case will be prioritized during business hours. We place it at the top of our recovery queue to ensure the fastest possible
turnaround.
Expedited Plus Service – For an additional $500 per device, your case becomes our highest priority. Our engineers will work on your recovery 24/7—nights, weekends, and holidays—until the job is complete.
Please Note: Both expedited options are in addition to standard data recovery fees. These fees are non-refundable, regardless of the outcome. Expedited service is ideal for time-sensitive recoveries where every hour matters.
“I accidentally deleted an entire folder of client projects from my external hard drive. I contacted Five Star Data Recovery, and Elen was incredibly helpful in walking me through the process. They were able to recover all the files I needed within just a couple of days. The flat-rate pricing made it simple, and there were no surprises.”
Michelle D.
Pasadena, CA
“I thought I had permanently lost over a year’s worth of photos after formatting my USB drive by mistake. Five Star Data Recovery recovered over 95% of my deleted files, including every single photo I cared about. Alex handled my case and kept me updated every step of the way. I’m extremely grateful for their expertise.”
Tom R.
Denver, CO
“I deleted some important Excel spreadsheets from my laptop and emptied the recycle bin before realizing the mistake. Five Star Data Recovery was able to get everything back. Their service was fast, and they explained the entire deleted file recovery process in detail. Highly recommended!”
Sofia L.
Glendale, CA
If you’ve just deleted files or formatted a drive, stop using the device immediately. Every new file you save—or action you take—can overwrite the lost data. Here are a few things you can do to help increase your chances of successful recovery:
The less you use the device after deleting files, the better the chance we can fully recover them. This includes keeping their original folder structure. If you’re unsure what to do, just contact us—we’ll guide you through the next steps.
Yes. Our deleted file recovery service is designed specifically to recover data that was accidentally deleted—whether from a hard drive, SSD, external drive, or USB. Acting quickly gives you the best chance of recovery before files are overwritten.
Typical deleted file recovery cases take 1–3 business days. For critical situations, our Expedited Plus service provides 24/7, around-the-clock processing until your case is complete.
Our flat rate for deleted file recovery is $200, which covers the full scan, file analysis, and recovery process for all supported device types. This fee is non-refundable and is collected upfront when your case is checked in.
Yes, the $200 flat rate is due at the time of drop-off or mailing in your device. This covers all labor involved in the deep scanning and recovery of your deleted files.
Yes. We recover deleted files from a wide range of devices including external hard drives, USB flash drives, SSDs, and SD cards. Each storage device type requires different tools, and we’re fully equipped for all scenarios.
Often, yes. If your drive was accidentally formatted and new data hasn’t heavily overwritten it, we can perform a forensic scan to locate and recover previously deleted files.
Deleted file recovery requires a deep forensic scan with no guaranteed results. Since the chance of success depends on overwrite levels and drive condition, the $200 fee remains non-refundable even if the data is unrecoverable.
Yes. After we complete the deleted file recovery process, we’ll provide you with a detailed file list showing all recoverable files. If the recovery is less than 99% successful, you’ll have the option to decline the recovery and owe nothing further—other than the $200 labor fee already paid. This way, you stay fully informed and in control before making any final decision.
Expedited Service prioritizes your job during business hours, while Expedited Plus gives you 24/7 nonstop engineer attention until the recovery is complete—even on weekends and holidays.
Stop using the affected drive immediately. Continued use can overwrite deleted sectors and make recovery impossible. Power down the device and bring it to Five Star Data Recovery as soon as possible.
Data loss is stressful — but working with us doesn’t have to be. Watch how our team handles each recovery with care, professionalism, and precision. From diagnostics to delivery, we offer flat-rate pricing, honest communication, and proven results — all from our secure Glendale lab.
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
Lab Hours
Mon – Friday: 10am to 6pm
Saturday: 10am to 2pm
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