Worked on a Western Digital 2TB (WD20NMVW-11W68S0) with bad sectors. The computer was not recognizing the drive. Customer immediately ejected the drive and brought it to us. Great timing because we got 100% of the customer’s data!
If your Western Digital is not being recognized by your computer, do not continue trying it, eject the drive safely, and bring it in to a professional. This step is very important because continuing the use of mounting your hard drive to your computer can result to permanent platter damage. Contact us anytime to speak with our data recovery specialists to help you save your data. Our team dedicates their time and energy in making sure we retrieve as much data as possible for each customer. We have an overall 97% success rate especially with Western Digital hard drives.
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Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!