Working on a Western Digital My Passport (WDBACX0010BBK-01) 1TB where the customer heard beeping sounds. We opened the drive cover in our clean room and discovered the heads are badly damaged and bent, not allowing us to safely move them off of the platters and onto the ramps. Overall, this drive took a major drop, making the recovery much more challenging.
Data Recovery Engineers
Nonetheless, if you are experiencing beeping sounds on your external hard drive, then stop what you are doing and contact us today! Our data recovery engineers will run a free diagnosis to see what the issue is. Do not continue the use of your drive after a drop or if the drive is not being recognized. Contact our customer support team for a quick response as well as a free quote!
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Working with Five Star Data Recovery was a great experience. It’s never a fun day when you find that your data is in trouble…but the team at Five Star was very quick to answer questions on a weekend after hrs and then promptly got to work as soon as we dropped off our corrupt CFast card. The whole process was very clear, they communicated often and in detail and in the end were 100% successful in recovering everything we needed. Our footage was saved and it was top notch service along the way. The final invoice was exactly what he quoted at the beginning with no surprise costs. I 100% recommend Vahan and his team.
I am so thankful that they have 24/7 support on the phone. I just recently called after my hard drive fell onto carpet. They had all the answers and knew exactly what they were talking about. I would recommend them for hard drive support!
Can’t say enough good things about Five Star Data Recovery. Took my drive in and had the data back within 24 hours. I was even able to recover the “damaged” files, so pretty much a total recovery of 20 years worth of data. Yeah, yeah, I should have backed up my drive, but I’m just glad that Vahan and the Five Star team were able to get me back in business!